Recently, the taxi industry has come under fire over service quality and safety issues. These have included real-time tracking of cab locations, transparency in fare computation, corruption among drivers, as well as incidents such as the recent Boston taxi crash that claimed five lives.
Over the past eight years, real-time taxi location tracking has become widespread across many cities, with tracking systems available in most of them but availability varying by city and there being no national standard. taxi hà nội nội bài companies are always striving to improve passenger experiences while cutting costs, so knowing exactly where their vehicles are at all times is paramount for providing improved services and lowering costs – this makes real-time tracking important in maintaining safety measures against drivers and passengers alike. Unfortunately though, their actual presence remains controversial across cities.
Transparency and Accuracy in Fare Computation
Some may view real-time taxi location to calculate fare as outdated practice, as passengers find it hard to know exactly where their cab is, which makes calculating their final fare difficult in time. But taxis have always dispatched cabs based on passenger addresses or destinations rather than actual locations – so this was nothing new either.
Recent data demonstrates that drivers are taking advantage of their knowledge of a city to engage in unethical practices such as accepting tips to avoid tolls or not charging taxi meter rates. They may take tourists off main roads to visit places that interest them only; taxi drivers have even been known to accept tips for not using the meter or driving fast enough.
Since the introduction of real-time tracking services in many cities, there have been reports that drivers are abusing these systems to increase profits by taking longer routes or choosing passengers at will. While this issue may have arisen recently due to these new systems, evidence to back this claim remains slim.